Lino Perros
UX & Conversion Findings
Page-by-page analysis with visual comparisons against top Women's Fashion — Bags & Footwear stores
- The entire hero banner is a single clickable image linking to /collections/spring-exclusive-26 with no overlay text button
- There is no 'Shop Now', 'Explore Collection', or any visible CTA button on the hero — the image itself is the link
- On mobile (375px viewport) a banner image without a button label is frequently missed, lowering click-through from the hero section
- Add a high-contrast overlay CTA button (e.g., 'Shop the Collection') positioned in the lower third of the hero image
- Ensure the button text conveys urgency or value — 'Shop Spring Exclusives' is stronger than a generic 'Shop Now'
- Test button colour contrast against the banner background to meet WCAG AA on mobile
- The announcement bar and USP section use emoji (🎁 🚚) rather than custom SVG/PNG trust icons
- Four USP pillars are present — Free Shipping, Secure Checkout, Online Support, Flexible Payments — but they blend into the page without visual weight
- No 'Authentic Products' or 'PAN-India Delivery' icon is grouped with the trust bar, missing key trust signals for first-time visitors
- Replace emoji with custom flat-icon SVGs (truck, shield, headset, card) at 32–40px to improve scannability
- Add a 5th USP pillar for '25+ Years of Excellence' or '10M+ Happy Customers' to reinforce brand authority
- Pin the USP bar in a fixed row below the sticky navigation so it stays visible as users scroll the hero
- Newsletter signup exists only in the footer ('Get notified about special offers & new launches!') with no offer or incentive shown
- There is no exit-intent or timed pop-up to capture emails before visitors leave
- No mid-page section (e.g., banner offering '10% off first order') to drive sign-ups from engaged homepage visitors
- No email marketing platform (Klaviyo, Mailchimp) detected in page scripts, suggesting captured emails may not be actioned in automated flows
- Implement an exit-intent or 15-second delay popup offering 10% off or early access in exchange for an email
- Add an inline email capture section above the footer with a discount incentive (e.g., 'Join 10M+ customers – get ₹200 off your first order')
- Integrate Klaviyo for welcome email flows and abandoned cart recovery to monetise captured emails
- All 666 handbag products are on sale with a sale price and MRP, but zero product cards show a percentage discount badge
- Cards only display 'Sale price ₹X' and 'Regular price MRP: ₹Y' — the shopper must do mental arithmetic to estimate the deal
- Discounts range up to ~55% on some products; not surfacing this is a significant missed conversion driver
- Competitors in the Indian fashion market (Baggit, Myntra-listed brands) prominently badge percentage savings
- Add a dynamically calculated '% OFF' badge (e.g., bright red pill reading '45% OFF') to all sale product cards
- Position the badge in the top-left corner of the product image for maximum visibility on mobile
- Ensure the badge is rendered server-side or via Shopify liquid so it works across all collection pages without JavaScript dependency
- Collection cards show 'Add' and 'Choose' buttons but every product has multiple colour variants, so clicking 'Add' still requires a selection step
- No product on page 1 of the handbag collection has a single variant that allows a one-tap add to cart
- The 'Choose' button navigates users to the full PDP rather than showing an inline variant picker modal
- This creates unnecessary navigation friction for impulse purchases on mobile
- Implement an inline quick-view variant selector that appears on tap — shows colour swatches and a single 'Add to Cart' button without leaving the collection page
- For products with only 1–2 variants, enable true one-tap add to cart directly from the card
- Consider a Quick View drawer (common in Shopify themes like Impulse) that loads product details in a modal overlay
- The 'Add to Cart' button is positioned in the upper product info section and does not reappear when scrolling past the hero images
- Product pages include extensive content: 6 images, EMI info, product description, specifications table, cross-sell section — requiring significant scroll
- On mobile (375x812 viewport), users reading reviews or care instructions have no persistent access to the ATC button
- Verified on two products: Avril Coffee Hobo Tote and Monroe Silk Tan Sling Bag — neither has a sticky ATC
- Implement a sticky bottom bar that appears after the main ATC button scrolls out of the viewport — show product name, price, and an 'Add to Cart' CTA
- The Impulse theme (detected as current theme) has a built-in sticky ATC feature — enable it in theme settings or customise it
- Track ATC button clicks from sticky vs. non-sticky positions to measure conversion lift (typically 3–7% improvement)
- PDPs show an aggregate star rating badge (e.g., '4.9 | 16 Reviews') and an anchor link to #nector-reviews, but no written review text is rendered on the page
- There is no 'Write a Review' button visible, and no individual reviewer names, dates, or comment bodies are displayed
- The Nector reviews app appears to be integrated (anchor link present) but the review widget may not be rendering correctly or reviews are gated behind a click
- Verified on Avril Coffee Hobo Tote (16 reviews) and Monroe Silk Tan Sling Bag (7 reviews) — neither shows review text on page load
- Ensure the Nector reviews widget renders visibly on the PDP without requiring an additional click — at minimum, show the 3 most recent reviews inline
- If reviews are loading asynchronously, verify that the nector-reviews section initialises correctly on mobile viewports
- Consider migrating to a more established review platform (Judge.me, Yotpo) if Nector widget loading is unreliable
- No wishlist or heart icon is present on the PDP next to the product image or ATC button
- Collection cards also have no heart icon or 'Save' functionality
- Wishlist is not in the navigation, header, or account area — there is no wishlist feature anywhere on the site
- Verified on two PDPs and the handbag collection page — no wishlist functionality detected
- Install a wishlist app (Wishlist Plus, Swym Wishlist, or Heart Wishlist) to enable heart icons on PDP and collection cards
- Link wishlist to a registered account to create a re-engagement email loop ('Your wishlisted item is back in stock / on sale')
- Surface a 'Your Wishlist' link in the header navigation for easy access on return visits
- The PDP shows a generic 'typically delivered within 3–4 business days' message with no interactive pincode field
- Indian shoppers in tier-2 and tier-3 cities specifically look for delivery date estimates before purchasing
- No way for the customer to verify that their location is serviceable before reaching the checkout page
- This is a known drop-off point in the Indian e-commerce funnel — particularly for gift purchases and occasion-driven buying
- Add a pincode input field on the PDP (above the ATC button) that returns an estimated delivery date and serviceable zone
- Integrate with logistics partners (Shiprocket, Delhivery, Nimbus Post) via their pincode serviceability APIs
- Apps like Estimated Delivery Date (EDD) by Zoorix or native Shopify delivery date apps can be installed in <1 hour
- Clicking 'Add to Cart' navigates the user to the full /cart page rather than displaying an inline cart drawer
- This forces a full page load and breaks the browsing context — users who want to continue shopping must navigate back manually
- No AJAX cart or slide-out cart drawer JavaScript is detected in the page source
- The Impulse theme supports a cart drawer natively — this feature appears to be disabled in theme settings
- Enable the cart drawer in the Impulse theme settings (Shopify Admin > Online Store > Themes > Customise > Cart type: Drawer)
- The cart drawer should show item thumbnail, quantity editor, subtotal, and a persistent 'Checkout' CTA
- Avoid full-page cart redirects on mobile as they significantly increase session abandonment on collection and PDP pages
- The site offers free pan-India shipping unconditionally (no minimum order), so a threshold progress bar cannot be used in the traditional sense
- However, there is no progress bar or motivating message in the cart that nudges shoppers to add more items (e.g., 'Add ₹500 more to get 5% extra off' or 'Add one more item for a free gift')
- The cart shows only items, a 'You may also like' section, and a checkout option — no urgency or AOV mechanics
- Since shipping is free for all, a gift-with-purchase or extra-discount threshold bar would serve the same AOV-nudge purpose
- Introduce a 'spend more, save more' cart progress bar — e.g., '₹X more to unlock 5% extra discount' — to incentivise higher cart values
- Alternatively, implement a gift-with-purchase threshold ('Add ₹500 more for a free clutch/wallet') to lift AOV
- Cart upsell apps like Rebuy or CartHook can automate this with minimal development effort
- The cart page (/cart) has no coupon code or discount code input field
- The site actively advertises promo codes on the PDP (HER200, HER300, HER400) and offers cashback, yet there's no way to apply them in the cart
- Discount codes on Shopify are only available at the checkout step — this creates confusion for shoppers who see promo codes advertised but can't apply them while reviewing their cart
- This is a known conversion friction point — users who can't find where to apply their coupon often abandon
- Add a discount code input field to the cart page above the checkout button with clear label 'Enter promo code'
- If using Shopify's default checkout, add the discount code field in the cart using a Shopify cart attribute or a third-party app (e.g., Discount Ninja, Automatic Discounts)
- Display the active promo codes (HER200, HER300, HER400) as clickable chips near the discount input so shoppers can one-tap apply them
Technology Ecosystem
Technology stack assessment — installed tools vs recommended additions for stores
Detected
Missing
Present (4)
Missing (9)
App Stack Assessment
Lino Perros has a minimal app stack for a brand at its scale (10M+ customers claimed). The store runs on Shopify's Impulse theme with WhatsApp for basic support and Return Prime for returns management. Reviews appear powered by Nector (an emerging Indian platform), but the widget does not render review text on PDPs — which significantly undercuts its value. There is no email marketing platform detected (no Klaviyo or Mailchimp scripts), no loyalty programme, no push notifications, no upsell/cart recovery apps, and no dedicated search app. Given the size of the catalogue (666+ handbag SKUs alone) and the brand's claimed customer base, the absence of these high-ROI apps represents a major revenue gap.
Confidential — Prepared for Lino Perros by Growisto | April 2026